When you are a child, everyone around you is a potential friend. Someone to play with, have fun with. Language, color, gender, disability, don’t matter. You see them in the playground, looking for someone based roughly on age and height, they make eye contact, they do a sort of ‘I’m open for contact’ dance, getting closer together and then just start playing together. Often they won’t even introduce themselves. Next thing you know they are laughing and playing and bringing more kids into their circle. In many cases the parents stay at a protective distance, but appreciate and encourage this interaction.
I used to love watching kids TV programs like Art Linkletter and Cosby Kids. I think one of the famous ones was used in the What The World Needs Now John F Kennedy assassination tribute, where they asked a kid what racism is and he said “I think it’s when you’re sick.” They asked “what is bigotry, and the answer was “I don’t know what biggory is.”
When WWII, ‘the war to end all wars’ was over, there were famous speeches, saying “this must never happen again”. Today it appears we have learned nothing. It may to some degree be propaganda when we see children carried, walked or driven away from bombing sites. The fact is, they are children and they are victims of man’s inhumanity to man. It continues daily in many parts of the world.
I don’t need to show it, you don’t need to be reminded of the actual scenes. It will be on CNN, BBC, Fox or your other favorite news TV station in the next 30 minutes, day after day.
So here’s my question? How do we go from kids, who understand that differences make us interesting, to adults who think we should all be the same and that to be different is a threat? How do we go from sharing our resources to wanting to take them from each other?
At some point we decide children should think along certain lines. We teach them prejudice, we teach them fear and hatred. We teach them on the street, in our homes, we teach them in our schools and we teach them in our places of worship.
I watched the kids in Gaza on TV last night. I saw the looks in the faces as their bodies and lives were wrenched apart, the confusion, the terror, the blank gazes of minds dazed beyond comprehension They were just playing. They don’t understand. They’re just kids. But I’m an adult and I still don’t understand. Does that mean I haven’t grown up?
One of the real ironies to me is that we all have kids. We have all been kids. We have all been taught prejudices by our parents and those around us.
So here’s a thought. Why don’t we change the curriculum?
She then asked me how I was doing and I replied “I’m very thanks”. She said that was great and then continued into a conversation.
If I ask you, I’m actually asking. What about you? Is it a platitude or friendly greeting, or is someone engaging with you and really cares. My response is one way of finding out if the other person is really listening. I would expect someone who is listening to either laugh (because they know me) or respond with a “very what?”
It doesn’t take much to engage a little with people, even a smile from a perfect stranger, with no more meaning than acknowledgement of your existence from a fellow human being, matters. I’d really welcome some comments here because this interests me.
Next time someone asks you how you are, whether or not you respond with a platitude, if you have a moment, ask them how they are, in reply. Listen to their answer and show that you listened with empathy. Ask a question or offer a positive response relevant to their response. Show them you care and try to make it a habit. Then please come back to this blog and tell me how it went.
I’d really like to know.
Have you ever been short of the taxi fare and don’t have cash or credit on your card? Ever had teenagers coming home after midnight and had to get out of bed to pay the fare? Ever had a cab driver saying you can’t split the fare on multiple credit cards.
Let’s face it, the taxi industry hasn’t got the greatest rep and when it comes to paying, it can be a pain sometimes for the average person. Ever been out on the town and want to split the fare? If it’s cash its not a problem, but if its EFTPOS or Credit Cards, its likely that the taxi driver doesn’t want to know. It takes time and may involve extra fees and also paperwork for reconciling fares and tips at the end of the day’s work.
What about the stories of people who call cabs but don’t have any money. Perhaps they want to stop at an ATM or gas station on the way, which is likely to ring alarm bells for the driver. What about the situation where they say their parents, or someone at home will pay when they get there, also a bit of a worry. You can see why the industry has problems and understand the situation from both sides.
Uber seems to have a lot of the answers which is possibly why a lot of other taxi companies don’t like them and some smarter ones are trying to emulate them.
As you can see on the image, you don’t even have to know where you are in order to hail a cab, just set the location on a map using the mobile’s GPS and they can not only confirm where you are, but they can also easily identify the nearest cab, not the one who is most keen to get the job.
What I think is really cool about this is that the people sharing the fee can be anywhere. It could be friends, family or your boss. They don’t even have to be in the same town, your parents could be out of state on holiday and still pay for your fare.
What this reinforces to me is that businesses need to listen to their customers. They need to understand what it is to be a customer, that’s why shows like Undercover Boss are so good. Every manager in a business should be an incognito customer from time to time.
There are established companies who innovate, but it is much easier for companies to just do what they usually do, BAU and therein lies the trap for old players and the opportunities for old and new.
Even better, get someone from outside to look at your business, who has no legacy. Get them to look at it from the perspective of the key people in the business and their clients. But most of all, ask the tough questions of your customers and listen to the answers. They might just help you stay profitable.
If Uber was in my city, I’d use them. These are smart entrepreneurs who are disrupting a well established business model with ease.
We are not a militaristic nation, we Kiwis. However we have a proud fighting tradition, standing up for democracy and human rights all over the world. We lost many men and women in the World Wars and on many other fronts such as Viet Nam and Korea. Once a year on ANZAC Day, we remember them and those who have fallen since, in Afghanistan, East Timor and other fronts. In RSA Clubs around the country the dwindling numbers of vets and their families have a beer, share a yarn, have a dance and a sausage roll and club sandwich and share the ANZAC Prayer.
“They shall grow not old, as we that are left grow old. Age shall not weary them, nor the years condemn. At the going down of the sun and in the morning, we will remember them.”
Then they play the last post, we stand proud and we remember.
My late father in law was a few months from his final rest after a terrible fight with cancer. He served in the Air Force in Guadal Canal and other locations during World War II and my mother in law was a Wren. You should have seen her march in the parade, as erect as she would have been in her youth. Now we are left with photos and memories, not only of our people, but of their reunions with their fellow service people, remembering the fun times and remembering the fallen and the horror as the nights went on. The things that they could only discuss with those who had shared the experiences. The things we civilians can’t appreciate because we weren’t there. The trenches, the mud, the desert, the beaches, the waiting, the camaraderie, the fear, the relief, the moments of respite, the people in the countries where they served, who looked at them with gratitude and relief, coming home with their cobbers, coming home without their mates.
Today is ANZAC Day and we remember our lost and respect those who remain. I’m proud to be a Kiwi, even though I am an import. In some ways more so because, while I haven’t experienced war first hand, I was born in Holland and the Allies rescued our country from the ravages of 5 years of occupation.
When I was in the USA again last year, I was humbled by the respect shown to all veterans in all places. Everywhere I went, I met and shook hands with people who had served. Everywhere I went, people thanked them for their service. Every concert I went to, we stood and people were thanked for their service. Of course the numbers of people who have served in the USA are so many more on a ratio than in New Zealand. They are more visible as well. While there is a lot of negativity towards US involvement around the world, I have to wonder with a shudder what our world would be like if they weren’t there. I also think about the fact that we are talking about individual people, with partners, children, parents, who are stepping outside of their lives to do the right thing for their country. They all have their own stories.
That’s what motivated me, after 6 months of research, to write the song Another Stretch in Iraq, my Christmas song for 2007. I remember performing it in a ‘biker friendly’ bar in Florida, seeing a couple of 6 foot something men coming to the stage and thinking “I’m going to get beaten to a pulp” as the came towards me with tears in their eyes. But no, they came to thank me and welcome me into the arms of their Desert Storm ‘family’, saying that I had taken them straight back to their Bradleys and MRE‘s.
Yet, as I sit here in my lounge and watch the ANZAC commemorations in New Zealand, I am reminded that we, at the bottom of the planet, far removed from all the fronts and global politics, do serve. We tend to be in peacekeeping forces these days rather than at the front lines, but you will find Kiwis in most countries where there is freedom to be preserved. We fight for human rights. We take global responsibility as we can and we care fiercely about freedom and democracy. To a large degree we do that because of those who lead by example, who took arms and piled onto planes and ships and those who didn’t come back.
We will remember them. We do remember them. Even if our eyes aren’t wet every day as they are this morning. We remember them and we honor them by trying to do the right thing for the future of our children.
How would you feel tomorrow if you lost access to your mobile, the Internet, TV and other technologies that you take for granted. How would you feel?
Google Glasses and dozens of other brands of Augmented Reality goggles hit the road running for Christmas 2013 and over the next couple of years AR applications went from Wow to business as usual. Today people look at you sideways in many cities if you aren’t wearing glasses. But there has been a downside. People can’t bear to be without them.
Not that long ago people had separation anxiety when they didn’t have their mobile with them, then their smartphone. Now its their AR glasses. Hospitals and A&R clinics are reporting many people are presenting with a feeling of vertigo with some patients reporting in an almost psychotic state, saying they feel they have been detached from the real world.
Others are describing the real world without AR glasses as flat, 2 dimensional, when they don’t have access to features they take for granted such as information about locations, deals, games and access to their friends…
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