Grandmothers Miracle Survival


So it happened again. A 62 year old woman driving home from Christchurch crashed her car down a 5 metre bank on her way home to Greymouth, was the story in this morning’s NZ Herald.  If she had a GPS capable mobile with the type of tracking application I have been blogging about here and here, she may not have had to spend2 days lying on broken grass out in the cold and could have been rescued far sooner.

The GPS in her phone could have told family or rescuers exactly where she was and with tools like GeoSmart’s Directions API, her rescuers could have had turn by turn directions right to the site of her misfortune.

This is not an uncommon story. Given the bush, the narrow, dark and windy roads around New Zealand’s beautiful countryside, combined with sometimes treacherous conditions of rain, black ice, snow, flooding and slips, there are frequently stories of people losing their car and slipping into a ravine, or worse. I hate to think of what the cost is in resources for search and rescue. Over a year it must mount up to far more than the cost of developing a mobile application that could work on all phones.

In urban areas, often cell triangulation would work, but in the many rural areas, the cell towers are often too far apart to provide an accurate fix. It’s interesting that the topic of Tracking Elderly People is one of the most popular searches that find my blogs. Of course it isn’t just about elderly people. There are many segments of our population that could benefit from a mobile tracking application. People like diabetics, blind or disabled, people with other illnesses such as asthma, allergies such as bee and wasp stings, epilepsy and Alzheimers or other forms of dementia are just a few examples.

Hopefully sometime soon, someone will use GeoSmart’s tools or come up with some funding to develop a tracking system to solve this problem.

While this blog is starting to get a good following, I would love to get more readers and encouraging me to keep writing. If you feel that my blog is interesting I would be very grateful if you would vote for me in the category of best blog at the NetGuide Web Awards. Note that the form starts each site with www whereas my blog doesn’t and is of course https://luigicappel.wordpress.com.

Thanks so much for your support:)

Is Vehicle Tracking (Fleet Management) an Invasion of Employee Privacy?


An interesting story originating from the Sydney Morning Herald last week, and doing the rounds in New Zealand, says that ‘Privacy Experts’ and Unions are saying that vehicle tracking systems used by companies are an invasion of staff privacy.

It goes on to talk about a former Telstra employee who committed suicide shortly after having a vehicle tracking system attached to his company vehicle. The employee was being treated for depression and the story infers that his suicide was in part a consequence of Fleet Management equipment being installed in his vehicle.

Over the last decade I have been in various ways involved with Vehicle and Personal Tracking technology and only once have I come accross a company that wanted it to be able to check up on the honesty of their staff.

There is no question that some companies have found a sudden increase in profitability and decrease in vehicle costs since they put FM systems in place, but monitoring staff integrity was not the reason the system went in. This particular company wanted to know which vehicles were close to clients that needed urgent service so that they could allocate the nearest vehicle to provide a quality reponsive service.

A few years ago I met the CEO of a rapid response plumbing firm. They guaranteed a minimum response time for people who needed a plumber in an emergancy. He was able to manage this as a consequence of using Navman Wireless technology to locate the nearest vehicle to the job.

They also wanted to compare time based service contracts to the actual time the vehicle was parked at the client site. They wanted to know if they had under or overquoted because there was sometimes a gap between the sales person’s enthusiasm to win a contract and the reality of the job being done.

What did happen was that a number of staff people whom they had suspected of taking liberties with the vehicle on the job and after hours, left the company within a month or so of their own volition.

I am against (and it may well be illegal) tracking people and their vehicles without their knowledge. The only people able to do that should be the Police and even then, only with a legal warrant produced through the courts.

On the other hand there are many potential benefits. In the courier and freight industry, Fleet Management means that people can easily apply track and trace to good being picked up and delivered without needing additional staff to place calls to drivers.

In the security industry it means that security guards on patrol can confirm the safety and location of their staff and also provide clear evidence to clients that their premises have been visited when they said they were. It can also mean that these people can be backed up in an emergancy. This technology is used internationally to track and protect the safety of VIP’s such as politicians in government vehicles.

Another area that is becoming popular is using this technology to keep track of a personal vehicle’s location. For example, when Dad lends the car to his son or daughter who is just popping down to the shops or a mate’s place, who could be boy racers. There have been a number of occassions where a stolen vehicle has been recovered with the thief still inside, such as the case earlier this year. Sometimes a car is irreplacable such as a classic, or sports car. Insurance money can’t always allow someone to recover the time spent in restoring or bulding a vehicle. This technology can also be used to secure trailer water craft and motorcycles which are often easy targets for criminals.

Another area which is becoming very popular and which I have written about a number of times before is tracking elderly people. With the Baby Boomers living longer and being more mobile, there is a growing population of elderly people, some of whom are sprightly of mind, but less of body and at risk of breaking hips or other body parts, while others are sound in body but suffering onset of Alzheimers Disease or other forms of dementia and likely to wander off and not remember where they live. Whether it is the Retirement Village or Rest Home, or their children, this common problem becomes much easier to manage if you can send a text message to the device they are carrying and receive one back with the nearest street address to their current location.

I think tracking is a great thing for unions to use to help them shore up membership and totally endorse them helping people out when it comes to unethical practice on behalf of the company they work for. However, in most cases FM (Fleet Management) is about providing better service to a company’s clients, being able to stay competitive in a time of heavy traffic, high cost of petrol and consumers who expect cheaper prices.

While this blog is starting to get a good following, I would love to get more readers and encouraging me to keep writing. If you feel that my blog is interesting I would be very grateful if you would vote for me in the category of best blog at the NetGuide Web Awards. Note that the form starts each site with www whereas my blog doesn’t and is of course https://luigicappel.wordpress.com.

Thanks so much for your support:)

GPS Tracking for Elderly People and others


I recently posted a blog on this topic which has proven quite popular. It appears that there are many people concerned about the safety of people when they are away from their home. There are already products such as Lifelink from St Johns which are excellent products around the house, but there are many people looking for products to help out when people are out of range of their home.

Having had yet another call from one of many companies looking at bringing in products from China and other parts I have decided to check one out for myself. The one I am going to check out is one that has gone through a number of refinements which will probably make it a little more expensive, but possibly far more beneficial as well. I won’t mention any brands yet, but what I like about this product includes:

  • A drop sensor. If the devices falls or the person carrying it in their pocket, or perhaps around their necks, falls, as elderly people sometimes do, it will set of an alarm which will call someone and send them a message.
  • A panic button which can allow the device to send an emergency signal to a predetermined location if there is a problem and the person needs assistance.
  • A microphone and speaker so that not only can the person send an emergancy message but they can talk to a call centre or their help service.
  • The ability to call up to 3 predetermined numbers and talk to the person at the other end.

These services also include the ability for authorised people to view the location of the device, i.e. the person carrying it, on a map from anywhere that they can access an internet browser.

If this product is as good as the supplier says, it will have huge value for a variety of services including, elderly or infirm people, children, people with severe allergies or other potential health problems, people in risky careers such as security guards or investigators, or even police as well as services such as mental health nurses and midwives who are helping people in the community.

By having a combination of a SIM card with GPRS and SMS capabaility as well as speech, any wearer can be located on a map and can also be in voice contact where necessary. Obviously as these devices prove their worth, their popularity will increase and consequently prices will come down. Because they are portable they can also be used on an ad hoc basis or in a pooled environment to be shared.

I’ll let you know how my pilot goes.