The Internet as a battlefield


I’ve been trying to work on this post for ages, but never seem to get it finished. The more I think about it, the more tangents I head in, so here’s a start anyway. Maybe you can add a comment to the thread.

When we, Joe Citizen think of warfare, the common picture is either soldiers, tanks and planes, or more recently terrorist attacks. Information warfare is not a topic that we think of very often.

Of course using media such as radio, print and TV have been used for decades to provide disinformation, but now that we have the Internet, there is potential for a new front that could cripple economies and cause massive disruption to life as we know it.

Last month 14 Virgin Blue flights were cancelled in Melbourne when a broken cable disrupted their computer systems, stranding thousands of passengers. A total of 48 domestic flights were cancelled as a follow on of this problem.

Periodically there are major EFTPOS failures, which can happen at the worst possible times. For example in 2005 the EFTPOS network in New Zealand broke down for 2 hours on 23rd December. The estimate was that around half a million transactions were lost on one of the busiest days for retailers in the year. Millions of dollars in transactions were lost because people don’t really carry cash any more.

In November last year Brazil and some of Venezuela lost their power. Nine of Brazil’s states were out of power, representing millions of people. Whilst many complained they couldn’t watch their favorite soap opera, traffic lights were not working, trains weren’t running and parts of the country pretty much ground to a halt.

If a country or a terrorist organisation wanted to cause chaos or in some way to a country or city in the modern world, it would be incredibly easy. In Holland a guy called Max Cornelisse has created chaos and recorded it on YouTube to show how easy it is to disrupt services we take for granted. Amongst other things he has meddled with electronic signs on freeways, opened and closed bridges over canals from his PDA, sent people running from one platform to another by controlling automated PA messages at railway stations and in this YouTube Video he controlled the autoprompter at a Dutch TV station causing confusion to the newsreaders on live TV. Unfortunately it is in Dutch, but you’ll get the idea.

This is just a guy having a little fun, but what could you do if you seriously wanted to disrupt a country or city. What chaos would you create simply by shutting down the Internet. How would your business function without the Internet? How would your community function without the Internet? Imagine no email, no Voice over IP, no web browsing, no IM, no Facebook or Twitter? No online share trading. No banking, no EFTPOS, no ATM’s and who carries cash?

That’s just for starters. I wonder how long it would take for a major city, like New York, London or Amsterdam to fall into chaos? What would happen after a day, a week, even longer?

Last week there was a story on NPR about cyber terrorism. It quoted USA Director of National Intelligence, Dennis Blaire saying that “Every single day, Blair said, sensitive information is “stolen from both government and private sector networks” as criminals become increasingly more sophisticated.”

Interestingly on 16 February 2010 an event will take place in a simulated Whitehouse Situation Room which is scripted to emulate a cyber terrorist attack. Those taking part will include former Director of National Intelligence John Negroponter and former Homeland Security Advisor Fran Townsend, who will have to work out how to deal with it as it plays out.

This has happened shortly “after the House overwhelmingly passed The Cybersecurity Enhancement Act. Something that gives the Obama administration the power to switch off the Internet,” according to Techeye. For more on the Act, check here.

Just as a final thought for now. If you know how to defend against an attack, you also know how to initiate one. I’m not for a moment suggesting any Western power would do that, but given the right circumstances…….

I am very happy to be living in New Zealand in that respect. Although we have allowed ourselves to become very dependant on our friends and allies, not even able to fully feed ourselves if we bacame isolated.

I’ve been reading


This week I had a short stay in hospital for a minor operation and have been resting up to make sure that I don’t pop any stitches. For a couple of days I was popping pain relief which had as much influence on my head as my body, then I decided I wanted clarity back and started reading.

I mean really reading. I finished a book I had started weeks ago and started another straight away. I really enjoyed myself. I also got into reading some more articles and read a quote by Nicholas Carr, from an article in The Atlantic, which really resonated with me, entitled Is Google Making Us Stupid?

The core of the article is that we have access to so many snippets of information and the ability to easily research any topic, that we don’t have to do any serious reading any more. In fact most of us don’t bother any more. I have been an avid reader most of my life, but these days I spend more and more time on the computer.

My business and personal life involves amongst other activities, reading, responding to and writing emails and spending a lot of time communicating via Twitter, LinkedIn and Facebook, plus many sites such as MySpace and Music Forte, where I hope an A&R person or singer will pick up some of my songs. It seems to be a race from one micro-communication and application to the next.

In his article, Carr wrote: “My mind now expects to take in information the way the Net distributes it: in a swiftly moving stream of particles. Once I was a scuba diver in the sea of words. Now I zip along the surface like a guy on a Jet Ski.” That sounded so much like what I do, what I revelled in.

But here’s the thing for me. I have read thousands of books over the years, from literature to politics, science, philosophy and psychology and much more. I have enjoyed the American and English classics, with some Kafka and Solzhenitsyn, lots of Science Fiction, and many university texts. They have given me a background from which to interpret all the bytes of information I now sample, to understand them and make sense of them.

Because you can think faster than you read, I was able to analyse, interpret question and process everything I set my eyes on, storing it for future reference. But here’s the thing, many people today are not building those backgrounds of data and knowledge.

Many teenagers don’t read books any more. Many tell me they can count the total number of books they have read in their lives, on the fingers of one hand. When they communicate, they abbreviate words to send text messages on their mobiles or send emails. Spelling has become poor and many people who have come to me looking for jobs, could not write a quality CV to introduce themselves. When I complained about my children’s spelling in their school assignments, teachers told me that it was concept and intent that mattered, not delivery. I’m going on a tangent, but things are changing and they may not be for the better.

When it comes to news, only a couple of people in my office read a newspaper, although most of them are graduates. If we didn’t have one in the office, most people would know nothing more than what they see on the TV news, when they bother to watch it.

I’ve counted myself lucky that I live in New Zealand where people have had a DIY attitude, based around the history of being a young country where people had to solve their own problems and find ways of doing things despite many obstacles, including being about as far away from the rest of the world as you can get.

Kiwis have been known as inventors and problem solvers and have been well accepted in business all over the world, where specialisation is becoming more common. Even here though, talent shortages are becoming obvious, especially as people find they can earn more overseas. Another reason imho, is that without an intellectual background, and moving away from the land and domestic skills that come with necessity, we are losing those skills.

Companies who made their older staff redundant and replaced them with young managers are finding that they may be lacking in maturity that comes from experience and learning intellectually, not just info bytes. This is costing them dearly. In many cases older workers are going back into the workforce for economic reasons and companies are reaping the benefit of their experience, but this comes hard as younger people often think they know everything and don’t need ‘wise counsel’.

The world economy may help us, bringing people home from their extended overseas experiences, looking for a better place to raise their kids and our isolation could be a good thing.

Specialisation is going nuts. A story in The Futurist earlier this year by Bruce Tow and David Gilliam gave an example of a surgeon who was only qualifed to repair knees injured during the playing of football. There is a new specialisation now starting to becom sought after, which is that of a ‘connector’. A connector is someone who can understand enough about a lot of disciplines and can act as an intermediary to help solve problems outside of the specialist spheres.

Without realising it, I have become one of those. Many people come to me for advice in how to solve business problems. They have people within their organisations with amazing specialist skills, but without  the ability to harness these people to and networks to get results. Often it seems really simple to me, with my background and of course an objectivity that comes from not being involved in the path that got them to their current position.

So I’ve been reading and I guess I’ve been waffling, but I’m allowed because this is my blog. Many people think that Twitter and all the other networking sites are a waste of time. For many people they are, because they don’t have the skills to access the wisdom and knowledge behind many of the shared messages. The people who really maximise the wealth of information on the net are those who have read and absorbed knowledge first. The ones who rise up as genuine consultants share real knowledge. They don’t need to fill their micro bytes with quotes and links from someone else, they can think for themselves, because they did their apprecticeships, they learned intellectually and by doing, failing and doing again.

Maybe it was just the painkillers and reading this will be a waste of time. But then I don’t think reading is ever a waste of time.

Legacy Locker passes all your web accounts on to your beneficiary


I read a story in this morning’s NZ Herald which doesn’t appear to be available online. It was about a new web site which people can use to pass on all their passwords and account details for everything they do on the web from your online banking to all your web sites, social networking pages etc.

This was something I hadn’t considered before from my own perspective, or from those I leave behind. There are of course practical issues, such as having access to my online banking accounts but also my blogs, the sites where I post my music, such as MySpace and Music Forte, and my social networking sites such as LinkedIn and Facebook.

The practical things are important because I would want to ensure that my beneficiaries have access to all my assets, but there are also the emotional considerations. Unless someone does something about it, my blogs and my social networking pages will remain forever. Personally I think it would be nice to leave a digital footprint behind, especially for my music, but also where people can remember me, almost like a legacy, where my own perspectives can be seen, rather than other people’s interpretations of them.

The NZ Herald story, which came from Telegraph Group Ltd, (which I also couldn’t find online) raised issues of the pain that it might cause to people left behind, when their loved ones pass away, seeing all their posts, photos and other net based activities, like footprints in the sand that people can see in time to come. It could be very painful.

On the other hand, I would love to be able to access information left by my forefathers. I have travel diaries from my grandparents and a small number of photos, but mostly their information is lost forever, or scattered, not shared, amongst my many cousins, uncles and aunts.

So the Legacy Locker service allows you to ensure that people left behind have access to all your accounts and can follow through on your wishes after you pass on. I don’t know how they find out that you have died, their must be a mechanism for that, but you have the ability to write an email that will be delivered to your beneficiaries after your death, so that they have access to all the information you want them to find.

It looks like they have all the systems you need including bank level security, to ensure that your data is safe. Check them out here.

They make a good point on their site that online assets have value. There may be areas of financial value, but there is also the intrinsic value of having access to photos that you may not have ever printed, music, diaries / blogs and traces of all your relationships, business, family and friends.

The pricing is also very reasonable, $30 a year, a flat fee of $300 and you can also have a free trial. I’m not so sure about the free trial other than being able to evaluate how it all works, but it is something I would probably do if I was going to sign up. Will I sign up, not at the moment, but maybe some time in the future, who knows?

Whos Looking at you on Facebook?


Sometime ago I wrote a couple of blogs about What can they find out about you on Facebook. In the second blog I did some digging into a random person who hadn’t managed her privacy settings. You will find many references to Facebook and other social network applications in my recent blogs, but here’s the thing, I wrote about what they could find out about you, but not so much about who’s looking.

I have also often blogged about how Science Fiction has a way of becoming reality and it seems that many of my favourite writers were foretelling the future. Some of these blogs were: A San Francisco Artist wanting a bionic eye, Living Longer with Cryonics, using In-Vitro to feed the future, Sky Scrapers and High Society, and tracking people with RFID.

Whether it was Orwell, Bradbury, Philip K Dick, Heinlein or any of my other favourites, they often had a common thread. That is a police state environment where privacy and personal freedom becomes something for people to fight to win back. Where for whatever good reason, governments gave themselves the right, initially with good intentions, to spy on the public or restrict their ability to communicate their personal beliefs. That was what the 5th Ammendment was all about. Of course some countries, like New Zealand don’t have a formal constitution and we generally have the attitude that everyone is trustworthy and honest until proven otherwise. I’d have to say that in many ways this has also served us well downunder, in that even though crime is rising at alarming rates, especially violent crime and the police now charge people for using unreasonable force in defending themselves, we are a much safer country than many I have visited in recent years.

Just on that topic of self defence. What actually is reasonable force. If you are faced with someone with a gun or other weapon, who knows how to use it and has experience with violence and you don’t, the situation is very different for a law abiding person who has never had to defend themselves before. If you know someone else will use whatever means they can to hurt you, possibly even kill you and are unpredictable. At what point does self defence become unreasonable. If the person who attacked you is o the ground but you are afraid they will get up again and running isn’t an option. If you are afraid and your heart is full of adrenalin, how can you be expected to know how or when to stop? Police are trained in the use of restraint and know how to deal with difficult situations, where the public are not. I don’t have the answer, but I do feel that criminals need to know that they won’t always get away with violent crime and that victims should have the rigt to defend themselves. But I digress.

Anyway, what prompted this reminder, that I hadn’t focussed much on who would want to look at your personal information on Facebook, was a story in this morning’s NZ Herald (which I couldn’t find online), with the Headline Govt plans to spy on social website users. I did find a story from the Daily Mail yesterday which in essence says that they plan to be able to monitor all email, social networking sites etc, because it is fertile ground for terrorists to communicate and plan.

Now I don’t have a problem, providing information is monitored under a search warrant, but blanket ability to go through all Internet usage of everyone is pushing it a little too far don’t you think? They are wanting the right to not only read everything you write, publish or comment on the net, but even to get a record of every single URL or website you visit.

I’ve always worked on the basis that I have nothing to hide, and indeed if you Google my name, you will be able to find out pretty much anything you want to know about me and my life. Maybe that’s a good thing because it makes me kind of transparent. But by giving government organisations rights beyond what anyone can do on the internet, the ability to intercept everything you do on the web, must be an invasion of good citizens privacy and I hope that there will be restrictions put in place, just as is required in most countries for telephone taps etc. The fear is that in any society there are corrupt individuals who could abuse their position. That is where we need protection.

There is no doubt that the threat of terrorism means that new measures must be put in place to locate terrorists, terrorist training grounds and do whatever is necessary to keep us safe from harm. But like any law and order legislation and policies, there must be reasonable suspicion and controls. Otherwise the risk that more of the Science Fiction writers stories about oppressive states undermining the rights of its citizens could become a reality in the ‘developed world’. I want to feel safe from harm, but I also want to know that my individual rights to freedom of expression and belief are protected.

 

The rest of the story, what can they find out about you on Facebook


Sorry about the wait, I’ve been meaning to do some more work on this blog, but I am on holiday you know. I can see that lots of people are interested in this so I am going to tell you a bit more about what I found.

The first thing is that when you are logged in to Facebook, at the top of your page you will see a button called Settings and in there one of the options is to edit your privacy settings. Some people obviously don’t know that or don’t know how.

If you set this to only allow your friends to see your records, you will be pretty safe, but if not, then you are pretty transparent.

I entered in a common name by way of a random search. I will not provide all the details, but this will give you an idea of what I found out about this random person who had not set their security settings appropriately, obviously not realising the implications.

This person is a 29 year old atheist. I could see how many friends they have and what their names are. I also found that I could see all the details of several of that persons friends Facebook accounts.

I saw that the person hda been in a relationship until November last year and that they are working in the armed forces and have been in that role for over 10 years.

I was able to see hundreds of photos and all the people in the photos, including some from overseas trips, were tagged with their names and in many cases I had access to their pages.

Reading the Wall to Wall messages I was able to find out about things like their favourite foods and what sort of material they like to read.

I found out what the persons favourite films, books and activities were and the list goes on.

Off course Facebook isn’t he only place where you can get lots of information about people, but it is one of the easiest and you don’t have to have any special skills.

My conclusion is that unless you want your life to be an open book, you really should be sure that you set your security levels carefully. The phenomenon of trust, where people share much more of themselves on facebook than virtually any other social networking application is something that we should all be concerned about.

What can people find out  about you on Facebook? Much more than most people think. It could very easily be abused. It would be very easy for example for unscrupulous advertising companies to find out about your interests and Spam you.

While this blog is starting to get a good following, I would love to get more readers and encouraging me to keep writing. If you feel that my blog is interesting I would be very grateful if you would vote for me in the category of best blog at the NetGuide Web Awards. Note that the form starts each site with www whereas my blog doesn’t and is of course https://luigicappel.wordpress.com.

Thanks so much for your support:)