I’ve been reading

This week I had a short stay in hospital for a minor operation and have been resting up to make sure that I don’t pop any stitches. For a couple of days I was popping pain relief which had as much influence on my head as my body, then I decided I wanted clarity back and started reading.

I mean really reading. I finished a book I had started weeks ago and started another straight away. I really enjoyed myself. I also got into reading some more articles and read a quote by Nicholas Carr, from an article in The Atlantic, which really resonated with me, entitled Is Google Making Us Stupid?

The core of the article is that we have access to so many snippets of information and the ability to easily research any topic, that we don’t have to do any serious reading any more. In fact most of us don’t bother any more. I have been an avid reader most of my life, but these days I spend more and more time on the computer.

My business and personal life involves amongst other activities, reading, responding to and writing emails and spending a lot of time communicating via Twitter, LinkedIn and Facebook, plus many sites such as MySpace and Music Forte, where I hope an A&R person or singer will pick up some of my songs. It seems to be a race from one micro-communication and application to the next.

In his article, Carr wrote: “My mind now expects to take in information the way the Net distributes it: in a swiftly moving stream of particles. Once I was a scuba diver in the sea of words. Now I zip along the surface like a guy on a Jet Ski.” That sounded so much like what I do, what I revelled in.

But here’s the thing for me. I have read thousands of books over the years, from literature to politics, science, philosophy and psychology and much more. I have enjoyed the American and English classics, with some Kafka and Solzhenitsyn, lots of Science Fiction, and many university texts. They have given me a background from which to interpret all the bytes of information I now sample, to understand them and make sense of them.

Because you can think faster than you read, I was able to analyse, interpret question and process everything I set my eyes on, storing it for future reference. But here’s the thing, many people today are not building those backgrounds of data and knowledge.

Many teenagers don’t read books any more. Many tell me they can count the total number of books they have read in their lives, on the fingers of one hand. When they communicate, they abbreviate words to send text messages on their mobiles or send emails. Spelling has become poor and many people who have come to me looking for jobs, could not write a quality CV to introduce themselves. When I complained about my children’s spelling in their school assignments, teachers told me that it was concept and intent that mattered, not delivery. I’m going on a tangent, but things are changing and they may not be for the better.

When it comes to news, only a couple of people in my office read a newspaper, although most of them are graduates. If we didn’t have one in the office, most people would know nothing more than what they see on the TV news, when they bother to watch it.

I’ve counted myself lucky that I live in New Zealand where people have had a DIY attitude, based around the history of being a young country where people had to solve their own problems and find ways of doing things despite many obstacles, including being about as far away from the rest of the world as you can get.

Kiwis have been known as inventors and problem solvers and have been well accepted in business all over the world, where specialisation is becoming more common. Even here though, talent shortages are becoming obvious, especially as people find they can earn more overseas. Another reason imho, is that without an intellectual background, and moving away from the land and domestic skills that come with necessity, we are losing those skills.

Companies who made their older staff redundant and replaced them with young managers are finding that they may be lacking in maturity that comes from experience and learning intellectually, not just info bytes. This is costing them dearly. In many cases older workers are going back into the workforce for economic reasons and companies are reaping the benefit of their experience, but this comes hard as younger people often think they know everything and don’t need ‘wise counsel’.

The world economy may help us, bringing people home from their extended overseas experiences, looking for a better place to raise their kids and our isolation could be a good thing.

Specialisation is going nuts. A story in The Futurist earlier this year by Bruce Tow and David Gilliam gave an example of a surgeon who was only qualifed to repair knees injured during the playing of football. There is a new specialisation now starting to becom sought after, which is that of a ‘connector’. A connector is someone who can understand enough about a lot of disciplines and can act as an intermediary to help solve problems outside of the specialist spheres.

Without realising it, I have become one of those. Many people come to me for advice in how to solve business problems. They have people within their organisations with amazing specialist skills, but without  the ability to harness these people to and networks to get results. Often it seems really simple to me, with my background and of course an objectivity that comes from not being involved in the path that got them to their current position.

So I’ve been reading and I guess I’ve been waffling, but I’m allowed because this is my blog. Many people think that Twitter and all the other networking sites are a waste of time. For many people they are, because they don’t have the skills to access the wisdom and knowledge behind many of the shared messages. The people who really maximise the wealth of information on the net are those who have read and absorbed knowledge first. The ones who rise up as genuine consultants share real knowledge. They don’t need to fill their micro bytes with quotes and links from someone else, they can think for themselves, because they did their apprecticeships, they learned intellectually and by doing, failing and doing again.

Maybe it was just the painkillers and reading this will be a waste of time. But then I don’t think reading is ever a waste of time.

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Proximity Based Marketing and Trust

In a previous blog I talked about how brands such as Subway could use Location Based Services (LBS) to promote their products to school students as a next step from their service where you can text your order through to the store. Location (x3) used to be the mantra of the retail industry, especially when consumers didn’t move far from their homes or work area. Of course today people are far more mobile.

I have frequently spoken about the value of PR as being far superior to advertising, which is a major problem for advertisers themselves. With Tivo, MySky and other services we can avoid TVC’s and with more and more people going online for their news, the advertising in print gets less views. The key point I make though is that people don’t trust advertising. In my Geosmart Blog, I wrote about the impact of this and the need to find different ways to deal with this.

Earlier this year in Amsterdam I spoke to a number of people who are developing expertise in the areas of social networking’ LBS and proximity based marketing and a common thread to this was in fact trust.

The marketers tell us that if the guys wear Lynx hygiene products, the girls will come running. In a previous blog, Why Do People Still Smoke? I showed a video of a doctor expousing the benefits of smoking. It’s no wonder that marketers and sales people are often looked at as shiny shoed spin doctors.

In 2006 Gallup asked pollsters to rate the values and ethics of a number of industry groups. Advertisers scored 11% on the high trust scale. Harris did a similar poll the same year and found that in contrast 66% of people trusted the ordinary man or woman in the street.

Amongst the changes that are happening in many areas these days are consumer advocates. Because people don’t trust advertising, and in many cases with good cause, they are turning to other consumers for advice. When I went to Jamaica a couple of years ago, I used Travelocity to read reviews from people who stayed at various resorts and used their feedback to book my stay and was pleased to find everything as I expected. As a consequence, I also used them to make my booking.

If 66% of consumers are happy to trust the man in the street, then what if we could give them access to their peers. This is of course where social networking comes in. Typically in a social networking environment, whether it is Twitter, LinkedIn, Facebook, MySpace, doesn’t matter, we end up developing online relationships (and real ones) with people that we associate with, that share our values and interests.

Mobile phones now offer a vehicle to extend the social networks into location. People now meet up in different parts of the world as a consequence of their location. I can use a number of applications to ask people in my network about local shops, accomodation or anything else. If I’m in LAX  for 6 hours waiting for a connecting flight, I can go onto Twitter on my mobile and see if any of my friends are nearby, or ask them what’s worth seeing, where is a good place for a coffee or a meal etc. I will then get their recommendation based on their local knowledge or experience. I can trust their feedback.

So I was talking about Proximity Based Marketing. If consumer advocacy is the most reliable form of marketing, there is an opportunity for brands to harness this. Off course the codicil is that they have to provide a great product or service because otherwise the mention will be poor and they need to be consistent.

One concept I’ve considered is a loyalty program around a hospitality brand, it could be a chain of bars, cafes or any other organisation. They could have a program whereby you got rewards for bringing other people to their establishment. For example, use a social network around their brand (a starting point could be as simple as a Facebook Fan Page) and then use your mobile to see which of your friends are in the neighbourhood. You could have an impromptu meet up at Starbucks and have the ability to send your friends an electronic coupon on their mobile, together with turn by turn directions and a map, to show them how to get there.

I’ve blogged previously about distressed inventory and Proximity Based Marketing. Imagine you go to the Cirque du Soleil and book via your ticket agency who is also a social networking site, such as EventFinder. A few hours before the show you get a TXT message offering you a deal if you can entice some other people to come along. You then use the location part of their application on your mobile to see where your friends are (as I do with Google Latitude) and send them a message with an electronic coupon to join you at the show, with a 40% discount.

A number of popular web portals, such as AA Maps, Wises, Google, allow you to rate / review businesses or locations on their portal. Wouldn’t it be good if you could access this data on your mobile in real time? But it would be even better if you can link a real time recommendation from a ‘friend’ to a location based service. Where’s a good place to get a coffee at Miami Beach? A friend replies with a name of a cafe, which automatically gets linked to their geocode (location coordinates) and as your mobile knows where you are, it can then request and display turn by turn directions and the map. The friend then adds, “If you can get there for 2PM I’ll meet you there.”

All the pieces are already in place and Beta sites are starting to pop up, offering these sorts of services. GeoSmart can provide the tools and data required for New Zealand and are already working with parties to support better maps and Location Based Service for New Zealand. Perhaps you should start thinking about how you can use location and consumer advocacy to drive forward your business.

If you feel that my blog is interesting I would be very grateful if you would vote for me in the category of best blog at the NetGuide Web Awards. Note that the form starts each site with www whereas my blog doesn’t and is of course https://luigicappel.wordpress.com.

Thanks so much for your support:)

Legacy Locker passes all your web accounts on to your beneficiary

I read a story in this morning’s NZ Herald which doesn’t appear to be available online. It was about a new web site which people can use to pass on all their passwords and account details for everything they do on the web from your online banking to all your web sites, social networking pages etc.

This was something I hadn’t considered before from my own perspective, or from those I leave behind. There are of course practical issues, such as having access to my online banking accounts but also my blogs, the sites where I post my music, such as MySpace and Music Forte, and my social networking sites such as LinkedIn and Facebook.

The practical things are important because I would want to ensure that my beneficiaries have access to all my assets, but there are also the emotional considerations. Unless someone does something about it, my blogs and my social networking pages will remain forever. Personally I think it would be nice to leave a digital footprint behind, especially for my music, but also where people can remember me, almost like a legacy, where my own perspectives can be seen, rather than other people’s interpretations of them.

The NZ Herald story, which came from Telegraph Group Ltd, (which I also couldn’t find online) raised issues of the pain that it might cause to people left behind, when their loved ones pass away, seeing all their posts, photos and other net based activities, like footprints in the sand that people can see in time to come. It could be very painful.

On the other hand, I would love to be able to access information left by my forefathers. I have travel diaries from my grandparents and a small number of photos, but mostly their information is lost forever, or scattered, not shared, amongst my many cousins, uncles and aunts.

So the Legacy Locker service allows you to ensure that people left behind have access to all your accounts and can follow through on your wishes after you pass on. I don’t know how they find out that you have died, their must be a mechanism for that, but you have the ability to write an email that will be delivered to your beneficiaries after your death, so that they have access to all the information you want them to find.

It looks like they have all the systems you need including bank level security, to ensure that your data is safe. Check them out here.

They make a good point on their site that online assets have value. There may be areas of financial value, but there is also the intrinsic value of having access to photos that you may not have ever printed, music, diaries / blogs and traces of all your relationships, business, family and friends.

The pricing is also very reasonable, $30 a year, a flat fee of $300 and you can also have a free trial. I’m not so sure about the free trial other than being able to evaluate how it all works, but it is something I would probably do if I was going to sign up. Will I sign up, not at the moment, but maybe some time in the future, who knows?

On Twitter and Business

If you have or know teenagers, you will know that they spend a lot of time on the internet and particularly in the area of social networking. The most popular applications they use are Bebo, Facebook and MySpace. They aren’t just doing it on their PC’s at home, school or work, they are doing it on their mobiles. You might be surprised to know that in most countries in the developed world, including New Zealand, Facebook and Bebo represent close to half of all mobile data traffic. It is big and no one saw it coming.

Now people using social networking are no longer just Generation Y, it goes through all the generations, especially with professional social networking applications such as LinkedIn (go there and look for Luigi Cappel and you’ll find my account) where professional build a network where they can discuss business issues, look for staff or for jobs and generally communicate with like minded people around the world.

In the last few years the term Generation X has once again emerged. Generation X is generally agreed to as being the later group of Baby Boomers who challenged all the beliefs and philosophies of their elders. Instead of ‘we are doing this because it’s the way we always did it, or the way our parents did’ they tried new ways of doing everything.

These people grew up with the advent of the computer and are very comfortable with the Internet and various forms of Information and Communications Technology (ICT). Yet when marketers are trying to sell new product, they often focus on the Generation Y who perhaps traditionally were the ones who rushed to the record store to get the new albums and wanted to wear the latest fashions. Now of course fewer of them by CD’s when they can download or copy music, mostly without paying for it. In today’s economy they are also more likely to be tempted by sales and even if they didn’t need something, they might still buy it if the deal sounds good.

Back to Generation X. These people are now in the late 30’s and older. They probably have a home and a mortgage, are settled with a good income and despite the economy still have some spending power. So, here’s a thought from left field. There is a social network , Twitter, which has been quietly growing to a point now where there are an estimated 6 million users and around 55 million messages sent a month. It is said to be growing at a rate of up to 2,000 users a day.

So what is Twitter and why should I care. Twitter is a social network where you make friends, or in the case of Twitter, you ‘Follow’ people. You post messages, called tweets, from your internet connected PC or from your mobile phone’s browser. The messages are restricted to 140 characters including spaces, so you have to be very smart with your choice of words. It started with and its main focus was a social one, and the idea was that you entered what you were doing at the time, for example, ‘Having an ice cream at Milford Beach’. This is still a major use and many people only ‘Tweet’ amongst their real friends. I often see Tweets from friends saying things like “I’m heading down to Ponsonby for a coffee, anyone else in the neighbourhood?’

There are also social gatherings, for example a few weeks ago I attended the ‘Twestival’ in Auckland, raising funds for Charity Water, but that’s another story. Let’s keep it simple. Twitter is free, its easy to use and there are lots of applications you can get for free that allow you organise your Tweets. I use Tweetdeck and Twitbin depending on what I am doing at the time.

Twitter is now being used by lots of different organisations around the world. It is used by companies, manufacturers, news media and even government departments such as the Victoria Police. If you are able to come up with reasons why people would follow you, you have a free medium to make them aware of special deals and offers, events or anything else that you think they would be interested in.

Here are some examples. A bar could promote a Happy Hour Deal by posting a message. A coffee chain could send out electronic coupons as Twitter messages, offering a free muffin with coffee for the next hour. A women’s clothing chain could announce a special deal on end of season fashions, or announce the exciting next season fashions are in store. A bike shop could post special deals around a racing event, or perhaps send brief updates of the Tour de France. The messages are anything that you think your customers or prospects would find of interest and be happy to read.

The thing with Twitter is that it is not intrusive. It’s not like a text message that beeps and wakes you up in the night or embarrasses you in a meeting or at the theatre. You have to open up your browser on your phone, or a website on your PC to receive the ‘Tweets’. You can follow who you like and if you don’t want to see them anymore, you can stop ‘following’ them with ease.

So who is doing this already? Find out for yourself. If you go to http://www.twitter.com you will find an option called Find People. Click on this and then select the option box at the top called Find On Twitter. I had a go and here are some of the results I got. I entered ‘shoes’. I got back 91 results. There were generic shoe stores, golf shoes, wedding shoes, custom soles. But when I entered ‘Shoes NZ’ or Shoes New Zealand there were none. I can think of some iconic shoe retailers who could jump into this spot.

So who can you find promoting product on Twitter. Here are a few names that you can look up and follow to see what they are doing and remember it’s free! Vodafone and Telecom, Adidas, Starbucks, McDonalds Cincinnati are doing a great job of promoting new products and deals, Borders Books, The Car Shop, Pro Guitar Shop, Sisters Gift Shop, Alpine Ski Shop, just entering shop I found over 200 shops who are already using Twitter around the world. Now to be fair, only some of them are actively using Twitter for marketing, but that is normal and it is still a relatively new concept, but Twitter has gained 6 million users in less than 3 years, so you would have to say they are onto something and if you are smart, you could be one of the first to really make something of it.

If you look around, you will find retailers who have got it together. For example http://twitter.com/fluevog is a shoe shop. They offer electronic coupons, they have links to pages where they tell you in Twitter about a new product and provide a link to a web page where you can see them. They have only been using Twitter for a short time, only sent out 17 messages and they already have almost 500 followers!

Just as a footnote, even if you are a bricks and mortar retailer and don’t do much on the Internet, you might want to think again. For example if you have identified your target market, especially if you are a speciality retailer, then Twitter could open up a whole new area of opportunity for international sales. There must be loads of opportunities to export product, especially Kiwiana to individual customers.

Twitter is very viral in its approach and if you find people who like your kind of products, and you offer them information and deals in your Twitter messages, the word will get out and their followers can become yours.

One final, final word. Like anything, Twitter as a social network. Blogging environment requires consistency. People won’t follow you if you only send a couple of messages a week. They also don’t want to receive a hundred a day, you need to find a balance, but the main thing is that you provide something that they are pleased that they read.

So here’s a free service that you can get results from if you are smart, for an investment of 5-10 minutes a day. It can create a loyal following and grow a viral network for your business. One other thing I forgot to mention, there is also Twitpic http://twitpic.com/ , which allows you to post photos with your Tweets, again for free, so now you can even show followers pictures of your store, the friendly faces inside or your new products, oh and I did mention that this is all free didn’t I?

And if you want to follow me, you will find me at http://twitter.com/BluesBro.

While this blog is starting to get a good following, I would love to get more readers and encouraging me to keep writing. If you feel that my blog is interesting I would be very grateful if you would vote for me in the category of best blog at the NetGuide Web Awards. Note that the form starts each site with www whereas my blog doesn’t and is of course https://luigicappel.wordpress.com.

Thanks so much for your support:)

What can they find out about you on Facebook? Part One

What can they find out about you on Facebook? Plenty. I’ve always been of the opinion that in a country like New Zealand, if you have nothing to hide and you are a law abiding citizen, then there is no real threat. Now I am talking largely in terms of people or organisations watching you for purposes detrimental to your own. I still have that opinion from a New Zealand perspective and as I don’t have anything to hide, I’m not overly cautious, but that doesn’t mean I throw caution to the wind either.

For example, a couple of days ago I get a ‘Friend Request’ from someone I had never heard of, in another country. Now if I get a friend request on Linked In (which I use solely for buiness networking) or MySpace (which I use solely for the purpose of marketing my music) I will accept a friend request from a total stranger, because the information I am sharing on those sites  is information I want to share.

Facebook is different however, because almost every connection I have is with people I personally know, typically family, friends and acquaintances. It is a personal social network and my philosophy there is that my ‘friends’ are people I trust. I am much more open on that page and share photos of what I have been up to etc. I am more relaxed about the information I share as are my fellows.

So back to this week, I received a friend request from someone I had never heard of, from a country I have never been to. Rather than accepting it, I sent them a message asking why they sent me a friend request. I got a response back saying ‘Because I think I like you’. Needless to say I declined the invitation. Now it might have been a genuine reply and given that the person had a band page and appears to be a musician, it may well have been sincere and the liking may have been platonic from the perspective of one musician to another, but the key is that in Facebook I am very cautious about who I accept as friends. I don’t want to have to be too guarded and it is great fun keeping up with friends and family all over the world in a situation of many communicating with many.

This week an in Australia a person got approval from the court to ‘serve’ someone via Facebook. In this case it was people who had defaulted on a $100,000 loan and then dissapeared. They were found on Facebook. It may not be as insidious as it sounds, given that people are normally ‘served’ in newspaper advertisements and precedents have already been made when Sonny Bill Williams decided to walk out of his contract with the Bulldogs Rugby League team in Australia, to go and play in France, he was served by a text message to his mobile phone, but that’s another story.

I’m go to write this blog in two parts, with the 2nd focussing on what they can find out about you, but the first thing is that they can find you. If I want to find anyone that I know reasonably well, or know something about and they have a Facebook account, then I can find them and chances are, if I was a devious person, I could get them to accept me as a friend and give me access to all their Facebook information.

First of all I can search for their name.  If there are lots of people with the same name, I can get more specific. If I know more about them I can search using various criteria. For example I can say I only want results from a certain country. If I know their hobbies or passions, I can search for people with that name, by groups, events or even applications. For example if I know they love cricket, then I can search under applications related to Cricket.

I can search by company (which could be a company they worked for years ago, by school, or by email. Then of course you can search by people you think they might know, because if you know who their friends are, you should be able to find them if you can find their friends.

So now we can find them if they have a Facebook account (and I have only mentioned simple methods) we can find out more about them.

If you want to know more, why not subscribe to my blog so you will know when I post part 2 of this blog. If you know of other people who would be interested, send them a link and if you would like to leave a comment here, I would welcome that too.

To be continued……………………………

While this blog is starting to get a good following, I would love to get more readers and encouraging me to keep writing. If you feel that my blog is interesting I would be very grateful if you would vote for me in the category of best blog at the NetGuide Web Awards. Note that the form starts each site with www whereas my blog doesn’t and is of course https://luigicappel.wordpress.com.

Thanks so much for your support:)

Observations on Web 2.0 and hive culture

I was sitting in my daughter’s unit and reading the prelaunch draft of Gordon Dryden and Jeanette Vos book which is about to launch, called Unlimited.

I wanted to take some notes, but I couldn’t find a single pen in the house. There was a wireless keyboard and mouse and the PC was connected to their TV, but no pen.

In the Preface to the book they wrote about how interactive the web now is. with “mass innovation, mass participation, mass co-creativity, mass personalisation.” I think the key word is ‘mass’. Most of the things we do today have been possible for a number of years, but there were only a small number of people doing it. I don’t think we were even called geeks yet.

Now with applications such as FaceBook, MySpace, Bebo and others, a huge percentage of people around the world are sharing information, ideas and their personal space on the web.

Having an encyclopedia on the internet was a logical extension of Encarta which was wonderful for the multimedia and interactivity, but who ever thought there would be something like Wikipedia where everyone has the ability to have input as well as the ability to edit or add to what other people create.

It seems to me that we are evolving into a sort of community consciousness, like a hive, where we all interact with each other becoming part of an interactive organism. For now it is a semi-optional environment where we can choose to participate and the degree of participation from tangential to immersive. I say semi because even if we don’t interact directly, what we say and do often is still recorded in quotes and other forms of data such as photos and video.

Neural interfaces, such as haptic is not the norm yet, but having already celebrated the 50 year anniversary of the mouse, connections between the brain and nervous system and other devices whether physical or optical are realistic. Car manufacturers like BMW are monitoring eye movement and many people with amputated limbs or other disabilities are now able to manipulate devices without physically doing so by direct motor control.

Police and military have for some years been working with communication systems incorporating helmets with monocular displays and voice activated communications. Conventional communications adopted as normal by the masses include text messaging, where it is not unusual for Generation Y’s to conduct multiple concurrent conversations.

The same concept applies in social networking on applications such as Facebook. The networks are also now being merged and instead of having separate networks, it is now quite normal to have family, friends and work colleagues, associates and clients all in the same network with  in many cases access to the same information.

The Ubermens concept is reemerging, mentally anyway, but we also have a collaborative effect which has little to do with IQ or EQ and makes us more powerful and at the same time more transparent. People who are open, honest and happy to share are in a way evolving because honesty becomes a biproduct of the intercommunication.

As I get older and am more open to viewing and understanding the world, nature and nurture, the more I see the amazing symbiosis between all things, living and inanimate. The only thing that really stood apart were human beings who have tried to transform the natural order of things to create a new reality that suits our higher needs as described by Maslow in his hierarchy of needs.

As a hypothesis for consideration, could it be that we have a growing segment of humanity  becoming more connected and in doing so taking more responsibility for each other and our environment. Could this be a factor in how a black president was recently elected in the US? Could this have to do with why more and more people are starting to consider sustainability in their lives and taking responsibility not only for themselves and their community.

Is Truemanity an advanced outshoot of this concept?

Will this continue to evolve as more and more people have access to the same forms of communication, where state censorship is circumvented and a ‘for the hive’ mentality overides the individuals who feel they are more equal than others?

How will it evolve. Will groups of people continue on this path becoming more cohesive and if not with parapsychology but through technology become more intimately connected?

While this blog is starting to get a good following, I would love to get more readers and encouraging me to keep writing. If you feel that my blog is interesting I would be very grateful if you would vote for me in the category of best blog at the NetGuide Web Awards. Note that the form starts each site with www whereas my blog doesn’t and is of course https://luigicappel.wordpress.com.

Thanks so much for your support:)

Using CAPTCHA to digitse old books

This morning in the shower I was listening to Digital Planet, one of my favourite podcasts from the BBC. No I’m not sad, I just like to maximise my time:)

They interviewed Luis von Ahn about how Carnegie Mellon University is are using CAPTCHA technology to help digitse very old books that are in the public domain.

What is CAPTCHA? It is an acronym for “Completely Automated Public Turing Test to Tell Computers & Humans Apart” You will have found that many times when you register to use an application on the web, or perhaps when you want to invite someone to be your ‘friend’ on MySpace or leave a message, you will see a small clump of letters and you have to enter what you see into a text box.

The reason for this is because spammers and hackers create bots, that allow them to access information and pretend that they are real people. For example there are people running businesses where they can guarantee you lots of ‘friends’ on MySpace for a fee. Personally I am against this and ultimately it is a waste of time, because just being able to say that you have thousands of friends, doesn’t actually help you in any way.

Just to sidetrack for a moment. I have lots of ‘friends’ on my MySpace page, 3967 at last count. They are people who have requested my ‘friendship’ or vice versa and because of that personal relationship, wherever possible, I have a fan base that I can use when I have a concert or gig that I am performing. I can use this to make contact with them, even by geography, but that is really a topic for my About Songwriting blog.

Anyway, many organisations are trying to digitise as many books as possible to allow them to be read as eBooks. The best known of these is Project Gutenburg, which has already digitsed more than 25,000 books.

The problem with older books, especially those prior to 1900 is that the pages are fading and the fonts are harder to read by OCR (Optical Character Recognition) tools, which themselves are still not 100% reliable. On a tangent, I hate reading books that are not perfect. My eBook Unleashing the Road Warrior was edited 12 times to get it as good as possible and I was dissapointed to find an error on page 309 of Stephen King’s latest book, Dumas Key, but that’s another story:)

So what the Carnegie Mellon people have done is to scan the pages and have created a tool which grabs 2 at a time and feeds them into the CAPTCHA environment. So now when you complete a CAPTCHA that has 2 words instead of random letters, what you are actually doing is not only autheticating that you are indeed a human, you are also helping transcribe these old books and ensuring their texts are protected for future generations to enjoy, is that cool or what?

Personally I find CAPTCHAS a pain in the proverbial, but having learned this, I am feeling a lot better about them.

While this blog is starting to get a good following, I would love to get more readers and encouraging me to keep writing. If you feel that my blog is interesting I would be very grateful if you would vote for me in the category of best blog at the NetGuide Web Awards. Note that the form starts each site with www whereas my blog doesn’t and is of course https://luigicappel.wordpress.com.

Thanks so much for your support:)

Want to write a hit song? What are your peeps listening to?

Some great advoce I picked up somewhere was that if you want to write a hit song, you need to know what people are listening to. Whilst its true that there are song pluggers and the radio is very much influenced by the record companies, the fact is that if he radio are regularly playing songs, whether it is because they have an incentive or for any other reason, the net result is people listen to them.

I think it was Jimmy Webb at the S3 conference who said that if you listen to a song at least 5 times, it will grow on you and you will start to like it. This is a formula that they use to get you to buy or follow a track. The lyrics become familiar, the hook becomes entrenched in your mind and if it is pleasing to you, you may well find yourself singing along.

Hit’s are here the money is in songwriting. If you write a hit song, you will be well remunerated and also you will become noticed and in demand by artists and their team, looking for a new song, hoping that you weren’t a one hit wonder.

So is there a magical secret? Magical no, but the key thing is knowing what people like, what are they listening to today. It’s easy to find a market for your songs in today’s world with so many internet vehicles like MySpace, FaceBook, iTunes, Music Forte and hundreds if not thousands of others. But these are less likely to get you a hit for music’s sake, than the radio, which isn’t going away anywhere fast. Radio plays mainstream and mainstream is what it means, i.e. what most people are listening to today.

So in my humble opinion, if you want to write a hit song, rather than (as Ralph Murphy says) be a self indulgent songwriter, writing songs to play in bars after 10 P.M. when people are drunk or t least merry and mostly don’t care, you need to write something different. Something uplifting, which is often very different to what the average songwriter puts together. Murphy says that the hits are the songs that people listen to on the way to work in the morning when they want a lift.

So the first thing to do is to find out what they are listening to. I live in New Zealand, so if I want to write a hit song for the local market, I would go to RIANZ. “The Recording Industry Association of New Zealand Inc (RIANZ) is a non-profit organisation representing major and independent record producers, distributors and recording artists throughout New Zealand.”

RIANZ publishes the weekly New Zealand Top 40 Singles Chart. “The Top 40 Singles Chart is compiled based on a 75:25 split between physical / digital singles sales figures and radio play information gathered by radio data collection agency Radioscope.”They also publish a number of other charts including the Top 10 Radio Airplay Chart.

Like all charts they show the position this week, last week and weeks on the chart. A quick look through these will tell you what is popular in your local world. These charts are a mixture of everything, local and international. To give you an idea, the Top 40 as at Monday 28 July included 5 local acts and Number One on the chart was Phil Collins, In The Air Tonight which this time has been on the NZ charts for 21 weeks! Always on My Mind by Tiki Taane is number 3 still and has been on the charts for 14 weeks.

In my opinion, Always On My Mind is very much a polynesian sound and will be hugely popular locally with our youth and with a reggae flavour has some legs internationally, but I can’t see it being on the charts at Billboard, the other place I look to see what is popular, especially on the Country Charts because Country Music has a huge following in the USA, my major songwriting target market.

So now you know what people are listening to on the radio and what they are buying. What do you do next? Subscibe to my blog and I will tell you more, this isn’t a book after all lol.

If you think this blog is helpful, tell a friend. If you want to hear some of my songs, check out my MySpace page. Oh and please do leave a comment. Is my blog intesting? Is it helpful? Are there things you would like me to write about?

While this blog is starting to get a good following, I would love to get more readers and encouraging me to keep writing. If you feel that my blog is interesting I would be very grateful if you would vote for me in the category of best blog at the NetGuide Web Awards. Note that the form starts each site with www whereas my blog doesn’t and is of course https://luigicappel.wordpress.com.

Thanks so much for your support:)

The future of personal computing Part One

I was reading a story in a local magazine the other day, I forced myself because I’m interested, but at first glance it was not very insightful in my humble opinion. I get so tied up trying to make the future happen that sometimes I don’t sit back and think about it in more depth and I should.

There has been a lot of talk about the Semantic Web and about sharing data on the web with lots of applications and people, lots of talk about collaborating with other people and for sure that is happening. I use Friendfeed, I’m active on Facebook, sometimes Flickr, Buzznet, LinkedIn and loads more. Twitter is the only one I really use on my Blackberry, which doesn’t suit many of the social networking applications very well.

The problem I have with putting information on web sites such as Gmail and others is can I rely on it being there forever? I love the idea of being able to access everything anywhere anytime and A3 (cubed) is one of my mantras, but ignoring security I still have fears over losing access to my data, like when recently Mucaah.com, a web site in the Netherlands where I was building a fan base disappeared overnight.

But anyway, looking to the future, the big next thing for me is LBS or Location Based Services and on any device, any time. It is about interacting with your environment and your social network in real places in real time. Sure a lot of people including myself spend a lot of time at desktops, but I plan to do much more of my computing, especially social computing at a mobile level.

I have owned a myriad of devices and still have many of them including Palm’s, A Casio Zoomer, Symbol’s, iPaq’s, iMate as well as other Smartphones from a variety of brands. I worked hard to help bring these products into mainstream and not just as clever phones but as tools to enhance the way people react in this world. To that end in the beginning of this century I wrote Unleashing the Road Warrior, Master Your Palm and master Your Pocket PC. All of these were about maximising the potential of these devices and the communications to help you work and play smarter rather than harder, another personal mantra. I don’t mean you shouldn’t play hard, but that it shouldn’t be hard work.

Hopefully my next one, whether it’s a new Blackberry, iPhone, Xperia or something else, will have a GPS chip in it and a variety of applications that will enable my mobile world. I have some major activities in mind to help develop this area of computing and turn it into a reality.

So looking a few years into the future, what is my vision? I could write a book, but like my last ones they date very quickly, so this blog will have to do. The biggest impact of these technologies will be social, after all people do business with people, they have relationships with people and those relationships and networks have far more power when they are spatially enabled.

Over the last few years applications like Facebook, MySpace, Bebo, Buzznet, Flickr, Twitter and more have been the most popular development in computing or social computing at least and people are loving it, but whilst many of these applications are now able to be used in a mobile environment (for example I use Twitter on my phone), the don’t have a spatial component yet.

So lets have a brief look into the near future. In one of my previous blogs I described a typical day for me on the Internet. Now lets have a bit of a look at what that same day might look like in 2013.

I wake up to the sound of my current favourite song which is being played on my iPhone V6 which is in the dock of my alarm clock. Note this is the latest model, but they have been around since 2008. I get up and go into the bathroom, taking my iPhone with me and put it into my bathroom dock which has water resistant wiring so that it doesn’t corrode from the steam of my hot shower.

While I was asleep my iPhone connected to iTunes, not through Vodafone who are still greedy in their data prices but wirelessly to my wireless router which connects to my fibre-optic internet connection with its guaranteed minimum 100Mbps connection and updated all my favourite podcasts in a matter of 30 seconds.

It automatically starts playing the podcasts in order of preference while I shower and I catch up with the latest in tech news from Channelflip and Geekbrief.

As I have breakfast I plug my iPhone into the projector pod and catch up with the latest personalised news which is displayed on the dining room wall and catch up with the things I am interested in.

I’m going to stop here for now, because it’s obvious that this is going to be longer than I intended and if I don’t post it now it will never finish or will become a book. So RSS or bookmark this blog if this is of interest to you:)

While this blog is starting to get a good following, I would love to get more readers and encouraging me to keep writing. If you feel that my blog is interesting I would be very grateful if you would vote for me in the category of best blog at the NetGuide Web Awards. Note that the form starts each site with www whereas my blog doesn’t and is of course https://luigicappel.wordpress.com.

Thanks so much for your support:)

Seth Godin et al

When I was at Song Summit Sydney organised by APRA a few days ago many speakers made suggestions of books to read as well as blogs and other sources of data. One speaker suggested that all song writers who want to market themselves should read Seth Godins Blog.

Now I’ve been a subscriber of his for quite a long time, but don’t read every one of his blogs, I suspect that he doesn’t read any of mine, but anyway, today I decided that I should check out his recent postings to see what was new and found a sage bit of advice, which is “Write like a bloger”. This is great advice and I can attest to it’s value.

Many people love to pontificate and show off their literary prowess by using the longest and most obtuse language and jargon they can think of and it makes their writing boring. Over the years I have written as a freelance journalist and magazine columnist, mostly about technology and of course there was also my book Unleashing the Road Warrior. I always wrote in a conversational manner and I frequently got positive feedback including pone calls, emails and letters to editors in the publications I wrote for. The result of my writing style was:

1. People felt like I was talking to them and many people feel like they know me even if we haven’t met, with the consequence that when I spoke at conferences and seminars people would come up and talk to me because I was acessible.
2. People understood what I was talking about and were able to find the information they needed.
3. I got a lot of business out of it as well as opportunities to speak and present at events all over the world.

I am still in the technology world, although the majority of my writing these days is about my other passion, which is songwriting and I hope eventually to do this full time. All I need is my first number one hit:) In songwriting the same thing is true. Your writing needs to be accessible to your target market. If you are writing for a teenage audience, your language needs to fit the way they think and talk, but it does of course also have to be authetic.

When I wrote my song ‘Another Stretch in Iraq‘ I wrote it for Americans who had served or were serving and I spent 6 months researching the topic. Yes, I used some phrases that weren’t exactly as you speak them and I used some metaphor, but we do that in speech anyway don’t we, I don’t think I’ve opened a can of worms here. I picked up some jargon like MRE, which is short for Made Ready To Eat or is otherwise known as rations. A lot of people won’t get that, but the they aren’t my target audience for the song. The proof was in the pudding.

When I played this song to a live audience in the USA last year the reaction was amazing. One guy co-incidentally known a Mack came to the stage after I played the song with tears in his eyes. He said he had served in Desert Storm and his son was on furlough in Hawai and about to head back to Iraq for another stretch. He said that listening to the lyrics took him right back to the front, so to speak. Even though I had never been there, I had done my homework and made it real, I wrote’ in Seth Godin’s terms, “like a blogger”, and when people listened to the song, it was almost as if they were talking to themselves.

The important thing which I think Jimmy Webb said in his presentation at S3 was to know your market and to write to it. A great song is one that people listen to and totally relate to. They should feel like they own the song, as if it was written for them, or in fact almost as if they wrote it themselves. Then they are in fact relating to themselves.

The thing is that you are the most important person in the world, although my wife says that she has to be the most important person in my world, but if I don’t exist in the first place then she can’t be important to me. Let me put that another way. If we had a party on the weekend and I came to see you with a pile of photos that were taken at the party. Now unless you were incredibly attracted to someone there, which photos will you spend the most time looking at ? (now I don’t want to get involved with genderalisations here (yes I know that word doesn’t exist, but this is my blog right?) but which photos are you going to spend the most time looking at? your own of course).

So my goal as a songwriter, which was ultimately the purpose of this blog is to write commercial songs, i.e. hit songs and part of my method in doing that, in writing like a blogger, is that the person who sings along with the radio or performance feels like the song is theirs, that it is about them, that they own the experience that the song is about.

By the way, if you happen to know an artist or A&R person looking for a new song, please point them in my direction:)

While this blog is starting to get a good following, I would love to get more readers and encouraging me to keep writing. If you feel that my blog is interesting I would be very grateful if you would vote for me in the category of best blog at the NetGuide Web Awards. Note that the form starts each site with www whereas my blog doesn’t and is of course https://luigicappel.wordpress.com.

Thanks so much for your support:)